Our Services

ProDigitek is an Australian business based in Seven Hills, NSW. We support research institutions, universities and industry across Australia and New Zealand with scientific and analytical instruments, backed by local people who understand your work.

ProDigitek Pty Ltd, based in Seven Hills NSW, is the local distributor for BioLogic, CAEN S.p.A., CAEN SyS, ELS Instruments, Thermal Hazard Technology and ANR Technologies. Our services cover the full life of an instrument, from choosing a configuration such as a BioLogic BCS-900 Series cycler or a CAEN power supply, through installation, commissioning and training, to servicing, calibration, spare parts and warranty claims. Universities, research institutes and industry labs across Australia and New Zealand rely on our team for practical local support from people who understand their work.

Local sales for Australia and New Zealand

We are the local representative for leading international manufacturers. Our team helps you choose the right instrument and configuration, prepares quotes in local currency and manages ordering, shipping and import on your behalf.

Installation and commissioning

We install and commission your equipment on site, check it against the manufacturer's specifications and make sure it is ready for your first experiment.

Training

We provide hands-on training for researchers, students and technical staff, from first-time setup through to advanced techniques and software, so your team gets the most from every instrument.

After-sales support

Our support continues long after delivery. We help with troubleshooting, servicing, calibration, spare parts, software updates and warranty claims, and we work directly with the manufacturer when needed.

Our partner approach

We see ourselves as a long-term partner to your lab. We take the time to understand your research goals, keep you informed about new products and applications, and stay in touch as your needs change.

Talk to our team

Planning a purchase or need help with existing equipment? Contact us today and we will be in touch.